SummerEyez Lifetime Guarantee:
This is the Lifetime Guarantee details for SummerEyez (ABN: 66543307788)
On top of SummerEyez 30 Day Returns Period on full-priced items, all SummerEyez products come with a long, Lifetime Guarantee.
- For all sunglasses, this extended guarantee lasts the lifetime of the sunglasses, up to three years.
- For all accessories, this extended guarantee lasts five years.
In particular, the Lifetime Guarantee covers any and all manufacturing defects around the following key areas:
- Any defects or breakages with the hinges
- All lenses that do not function as they’re supposed to
- Any breaks or shattering of the CR-39 lenses
- Any malformation over time of the cellulose acetate frames
The Lifetime Guarantee does not cover:
- Defects caused by improper use of the sunglasses
- Any sunglasses that were purchased second hand or without a proof of purchase directly from SummerEyez
- Cosmetic damage. Any bumps, scratches, scuffs or general wear and tear generated from using and wearing the sunglasses, and have no impact on how the sunglasses are used or its functionality.
- It is your duty to look after your sunglasses!
We stand by our community and offer also a Lifetime Promise to you. All of our sunglasses are also covered by our Lifetime Promise.
This means, if you manage to break them, shatter them, loose them, run them over, severely scratch them or if the dog ate your sunnies, we still guarantee them for life! Anything not covered under a manufactures default (i.e. you're at fault - accidents do happen!) - we will replace them for you at a heavily discounted rate. Only valid once per purchase (can't be used on a replacement pair of sunglasses).
No matter where you are in the world, if your sunglasses has a defect and requires a fix or full replacement, SummerEyez will aim to resolve the issue.
Shipping is free within Australia for all pickups or deliveries needed to get your sunglasses back to normal (once per purchase). There will be a $30 fee for all international pickups and deliveries. If your sunglasses needs replacing, a replacement pair may be provided in a different colour from the sunglasses you originally purchased depending on stock availability and immediate need for replacement. For any limited edition stock, SummerEyez guarantees only replacement of a product with equal retail value and does not guarantee exact replacement of the same limited edition stock item (as they would have likely sold out).